You didn't post a topic yet. Let us show you how to make your first topic and upload your favorite forex robot. Guide me

Skip to forum content

Quick Login / Register with Facebook Account!

Login with Facebook

Login with Username and Password!

     Username:       Password:  Login

Register  |  Forgot Password?



NOTE to all MT4talk forum members: If you are using a Forex robot, it's highly recommended that you use a very fast Forex VPS! Click here for a very fast Forex VPS!


The latest topics with attached files (Forex robots, Forex Indicators, etc..)

Forums in this category with details of Replies, Views, last post

up and down indicator

by allenjnior

forex bolan

by Dequan Ivory Jackson

Forex Fx charger

by jp1_imports

[ Closed ]

Pages 1

You must login or register to post a reply


Posts: 1
Please rate this topic
Current rating: 0
Votes: 0

Embed topic to your site

RBS regrets slow response to client forex complaints

Topic: RBS regrets slow response to client forex complaints

* Bank was alerted to client concerns in October 2010

* Bank investigating more than 50 staff, dozens of managers

* Bank has spent 'tens of millions' on internal probe (Adds comments from chief executive)

By Matt Scuffham and Kirstin Ridley

LONDON, Nov 12 (Reuters) - Royal Bank of Scotland Chairman Philip Hampton said it was regrettable the state-backed lender did not respond more rapidly to client complaints about its foreign exchange trading practices received as early as 2010.

"Two clients did express some concerns and, with hindsight, I don't think we followed them up terribly fully," Hampton told reporters on a conference call on Wednesday, after the bank was fined $634 million by U.S. and UK financial regulators.

"We didn't eliminate these things as decisively as with hindsight we should have done," he added.

The bank, 80 percent owned by the British government, said it had started disciplinary action against six people, three of whom were suspended pending further investigation.

Chief Executive Ross McEwan said the bank had suspended the vesting of bonuses to all individuals under investigation and would provide an update on the probe before the end of the year.

"To say I am angry about the misconduct described today would be an understatement," McEwan said, adding that the investigation had so far cost the bank "well into tens of millions" of pounds.

RBS was one of five banks to settle UK and U.S. allegations of misconduct in the vast foreign exchange market in a landmark global group settlement announced on Wednesday.

The Financial Conduct Authority (FCA) said RBS had failed to prevent traders from colluding and attempting to manipulate currency markets despite receiving another client complaint in Jan. 2012.

In Nov. 2011, a trader questioned whether it was inappropriate to share information with traders at other firms or with clients.

RBS set aside 400 million pounds last month to cover potential fines for manipulating currency markets and warned further charges for past misconduct would continue to hit its profits.

RBS also faces a number of other probes relating to past misdeeds which threaten to undermine its turnaround under McEwan, who has steered the bank back into profit this year after it made a loss of 8.2 billion pounds in 2013. … sDollarRpt


Posts: 1

Pages 1

You must login or register to post a reply


NOTE: Hacked or illegal versions of copyrighted Forex robots are highly prohibited on If you upload any illegal version of any copyrighted Forex robot, your forum account will be banned. No exceptions.


Forex Risk Warning: Due to leverage, Forex comes with a high risk of losing money. Eighty to 90 percent of Forex traders lose money. You should not invest money that you cannot afford to lose.

Copyright Forum Rules - Privacy Policy.